I. Введение в ситуацию.
Teacher (T): The theme of our lesson is "A visit of the foreign delegation to the design office". The employees of the design office: President, Financier, Engineer, and Personnel Manager have a press-conference to answer the questions potential customers may have.
President: Nowadays many countries are interested in building plants and complexes to process their own raw materials. Our design office can do survey, design and construction work. To throw light upon the activity of our design office and to tell our potential customers about the services our office provides, we have invited foreign representatives working in our country and journalists from specialized magazines to our press-conference. Ask your questions, ladies and gentlemen.
Возможные вопросы: When was your office set up? Is it engaged in foreign trade? What projects have you done? What kinds of work does your office do? Is it difficult to run such a big organization? What terms of delivery do you prefer? Do your customers often ask you to speed up the delivery? What do you usually discuss with the customers? Where do you train the customers' specialists? Where do you insure your equipment?
6) Письмо из Ливана. (Текст письма предварительно размножен, и его читают все учащиеся.)
President: We have received a letter from our potential customers from Lebanon. Here it is.
Our representative has attended your press-conference in Moscow and we would like to tell you about our problems.
Metal construction in our country is growing steadily, but we can't afford to import iron ore or steel products, as there is not enough hard currency. The USA has offered its help, but the interest rate is usually too high and they try to impose their terms and conditions as to how to use the capital they provide as help.
However, a national goal is to have an independent and self-reliant economy, and the construction of a steel plant in the area is one of the means to do it. Russia always offers more favourable terms and conditions and trains the customer's national specialists. Russian designers can work out drawings of non-standard equipment and carry out geological and geodetic investigations.
Unfortunately the plant will pollute air, water and soil. Nowadays the demand for "clean" enterprises grows with every year, and the need for purifying installations is urgent.
But such installations make the total construction cost much higher. There is the alternative of locating the plant in the desert area, but it would involve a lot of other problems: road construction, delivery of iron ore to the plant, water and power supply. Besides, the proposed construction site can't be located near ancient ruins
which are protected by the state.
After the evaluation the iron-ore deposits, it was concluded that the composition of iron doesn't comprise more than 30%. This means that local iron ore should be concentrated with a mixture of ore and coke.
We would like to inform you that our delegation is coming to Moscow to discuss the possibility of establishing business relations with your company.
President of Lebanon Metal Works Ltd.
Проверка понимания прочитанного What are they going to construct? Why didn't they take American help? What kinds of work do they want us to do?
в) Географическая справка о Ливане. (Moжет быть подготовлена с использованием «Большой Советской Энциклопедии».)
Т: Our Geographer has prepared the geographical background.
г) Программа пребывания делегации в Москве.
President: While we are preparing to receive the customer's delegation, we have to draw up a tentative programme of the points we are going to discuss and a cultural programme. The delegation will spend 4 days in Moscow. Our specialists have prepared the program.
Программа пребывания делегации в Москве представлена на плакате, подготовленном учащимися заранее, после предварительного обсуждения хода деловой игры:
1st day: - Meeting the delegation at the airport
2nd day: - Discussing terms of delivery, delivery
dates and guarantee period.
3rd day: - Discussing the training of specialists.
4th day: - Discussing terms of payment and insurance and signing the contract.
- Departure of the delegation.
II. Визит иностранной делегации
T: Let's acquaint ourselves with the members of the delegation. They are Mr. Ali, Vice-President; Mr. Smith, Personnel Manager; Mrs. Abu, Financier, and Miss Brown, Engineer.
When people go on a trip to another country, they read something about the country they are going to or speak to people who have been there. What do you know about Russia? Is Russia the biggest country in the world? What mountains divide Russia into two parts? Russia is a rich country. What is it rich in? What is the longest Russian river? What is the symbol of Russia? What can you say about Russian people?
а) В аэропорту.
T: We are at the airport now. Our engineer is here to meet the delegation.
Учащиеся, играющие роли ливанцев, рассказывают о себе, «своих» семьях, интересах.
б) В гостинице.
Т: We are at the hotel now. This is a manager of our hotel. What can you say about your hotel?
Manager: Our hotel is modern and well equipped. There are single rooms, double-rooms and suites at our hotel. There is a private bathroom, a refrigerator and a colour TV-set in each room. The price for the rooms is reasonable. There is a snack-bar and a coffee-stall on every floor of the hotel. We have a lot of facilities. There is a barber's, a hairdresser's, a shoe-repair shop, a foreign currency bank, a laundry and a restaurant. All of them are on the ground floor of the hotel.
Breakfast is from 8 until 10 o'clock, lunch is from 11 until 15.30, dinner is from 18 until 20 downstairs at the restaurant. Dear guests, please make arrangements about the room.
Образец диалога между администратором гостиницы и представителем иностранной делегации:
- Your room number is.... Here is your key.
в) В проектной организации.
Т: We are at the design office now. We shall discuss our design office work and
our customer's problems.
Образец беседы руководителя иностранной делегации и руководителя проектной организации:
- Yes, we do design work, supply complete plants and equipment, and send highly qualified experts to the customer's country to carry out start-up and adjustment operation of our equipment. On top of this we supply spare parts and guarantee trouble-free operation of our equipment.
- Do you construct projects on a turn-key basis?
We construct projects on a turn-key basis undertake total design, supply and construction. But let's continue discussing business points tomorrow, shall we? Now we invite you on an excursion about Moscow.
г) Экскурсия no Москве. (Рассказ может быть подготовлен с использованием дополнительной литературы, например: Денисова Л.Г., Meзенин СМ. Английский язык. Интенсивный курс. - М., 1995.)
Примерные вопросы экскурсоводу: Is Spasskaya the biggest tower of the Kremlin? Which tower of the Kremlin is the oldest one? Is Ostankinskaya TV tower taller than any other TV tower in the world? What is the longest street in Moscow?
What is the widest street in Moscow? What is the biggest square in Moscow? What is the smallest square in Moscow? What is the oldest square in Moscow?
д) Обсуждение условий поставки, сроков поставки, периода гарантии.
Т: We are at the office now. It's time to discuss terms of delivery, delivery dates and guarantee period.
Образец диалога, беседуют инженеры:
-Yes. I must say that we can't accept FOB terms. Can you deliver your equipment on CIF terms'?
е) Посещение театра.
T: We are going to the theatre now. Let me introduce our theatre critic.
Возможные вопросы театральному критику: Is Moscow a city of theatre-goers? How many theatres are there in Moscow? Which is the best-known of them? When was it founded? When was it opened? Who starred on its stage? How many actors and musicians work there? What is on today?
T: The Verdi opera "La Traviata" is on. Our seats are in different places: in the stalls, the pit, in the dress-circle and in the box. Take the programmes and let's read them.
Now let's listen to the most famous fragment of the opera - the duet of Violetta an Alfredo and then you will tell us about your impressions of the opera.
ж) Диалог о подготовке специалистов.
Беседуют менеджеры по персоналу.
- We've studied your request and are ready to train a group of 20 engineers from
З) В магазине.
T: Let me introduce our shop-assistant .What can you say about shopping?
Shop-assistant: It is very convenient to shopping in our supermarket. We have many departments under one roof. You can buy dresses, blouses, skirts, coats and
many other things in our women's clothing department. In the men's clothing department you buy suits, trousers, overcoats, and ties. In knitwear department you can buy sweaters, pullovers, and woolen jackets. You can buy vacuum-cleaners, washing machines, TV sets, tape-recorders, and new models of computers in the electric appliances department. You can buy different toys in the toy department.
T: Our managers and shop assistants polite and qualified. Our customers like to do shopping here. In our book-shop you can buy different kinds of books.
и) Обсуждение сроков и условий платежа и страхования.
-1 think we can accept these terms of payment. And where will the equipment be insured?
-We usually insure the equipment with Ingosstrakh.
к) Отъезд делегации.
T: We are pleased with the results of the talks. We hope our relations will develop in future. The delegation is leaving and we wish them a happy journey. Thank you for your kindness and hospitality.
A VISIT OF THE FOREIGN
DELEGATION TO THE